iTrustCapital
iTrustCapital is a tax-advantaged self-directed IRA platform that lets you invest in cryptocurrencies, gold and silver, and other alternative assets. Sign up for free, fund your account, and start inv
Getting Started
Setup Walkthroughs
How To Self-Trade In Your Crypto IRA on the iTrustCapital platform
Onboarding Help
Can I open a Custodial Account for a Minor? What is the minimum age to open an account?
I can’t sign or view my documents, what should I do?
When will the iTrust app be available for Android users?
Can’t Upload My ID In The Application
Moving Funds into iTrustCapital
Transfers
How To Transfer My IRA to iTrustCapital
Can I transfer my Roth IRA to a Traditional IRA?
How do I complete my Transfer Form?
Transfer Your Bitcoin / Crypto IRA ‘In-Kind’
How long will it take for the wire transfer from my current custodian to arrive?
Rollovers
I have an Indirect/60-Day Rollover: What should I do?
How To Rollover My Retirement Account (401k, 403b, Pension, Annuity, etc.)
Rolling Over A Current Employer Plan
My rollover check is made Payable To iTrustCapital, is that ok?
Have you received my rollover funds?
Cash Contribution
Can I link multiple bank accounts to contribute via ACH?
Can I contribute to an Inherited IRA?
What if I over-contributed to my IRA?
Can I make pretax contributions to my IRA via payroll deduction?
Can I contribute or transfer crypto from an exchange wallet like Kraken, Gemini, or Coinbase?
Moving Funds Out of iTrustCapital
Transfer Outs
Transfer out
How can I transfer out to another IRA provider?
Distributions
Distributions
How do I take a distribution or withdraw my funds?
When can I withdraw from my IRA?
What if I take my funds out early?
When I retire and take distributions, do I need to sell or can I take Crypto / Precious Metals?
Account Preferences & Settings
Beneficiary
What Is A Beneficiary? What Is The Difference Between Primary And Contingent Beneficiary?
How Do I Add/Change My Beneficiaries?
Username
How To Change My Name On The Account
Mailing Address
How To Update Your Mailing Address
Email
Can I Have Multiple Accounts Linked To One Email?
How Do I Change The Email Address Associated With My Account?
Can I Have My Accounts Linked To One Email?
2-Factor Authentication (2FA)
Why Is My 2 Factor Authentication (2FA) Not Working?
Reset Password
Why Does My Username Not Exist When Resetting My Password?
My Username Does Not Exist When I Try To Reset My Password
I Forgot My Password. How do I Change it?
Asset Storage
Custody
If I can’t hold the Crypto Assets, who is storing them for me?
Can I hold my digital assets in my personal wallet?
FAQ – How are my crypto assets stored and secured?
Security
What if my account is hacked or someone obtains my password?
How is my iTrustCapital account secured?
Asset Offerings
Cryptocurrencies
How Do You Decide Which Assets/ Tokens To Add To The Platform?
What Assets Are Available On The iTrustCapital Platform?
Precious Metals
Who Provides The Precious Metals (Gold And Silver)?
Do You Offer Physical Precious Metals?
Individual Retirement Account Info
IRA Education
Can I take out a loan or borrow against my IRA account with iTrustCapital?
How do I request my annual RMD from my IRA?
What is an RMD (Required Minimum Distribution)?
What is the 5-Year Rule related to Roth IRAs?
Can my spouse and I have a joint account?
Company: Promotions, Airdrops, & FAQs
Company FAQs
Does iTrustCapital offer API integrations to third party platforms?
Can I access your site from outside of the US?
Why am getting a 1020 error when trying to login to the website?
Does iTrustCapital operate in any other country besides the US?
What if I want to open a Traditional IRA and a Roth IRA?
Airdrops
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